Effective Date: 07/19/2017
Collection and Use
In visiting or using our Services, we may collect your name and email address when you choose to sign up for newsletters, submit your opinions, contact us or sign up for an account on our Services. We may also additionally collect your birth date, gender, zip/city marital status, Multiple Sclerosis (MS) health information (when you were diagnosed, what type of MS, what medications you’re taking) when you download, sign up for and use our MS Buddy mobile application. When you download and use MS Buddy, we automatically collect information on the type of device you use and operating system version. We use the above information to send you newsletters, respond to customer service requests, administer your account, respond to your questions and concerns, etc. If you share an article, post or content with a friend/contact, we will collect your friend’s/contact’s name and email address. This information will be used for the express purpose of sharing the article, post or content. After that use, the information will be deleted and not be maintained, stored or otherwise retained by Healthline.
As is true of most websites, we gather certain information automatically. This information may include Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and/or clickstream data to analyze trends in the aggregate and administer the site.
We use mobile analytics software to allow us to better understand the functionality of our mobile application on your phone. This software may record information such as how often you use the application, the events that occur within the application, aggregated usage, performance data, and where the application was downloaded from. We do not link the information we store within the analytics software to any personally identifiable information you submit within the mobile application.
We send you push notifications from time-to-time in order to update you about any events or promotions that we may be running. The mobile application may also ask for your permission to access your camera and your photos. If you no longer wish to receive these types of communications, or if you’ve initially agreed for the application to access your camera and photos and you would like to stop the app from accessing them, you may turn them off at the device level. To ensure you receive proper notifications, we will need to collect certain information about your device such as operating system and user identification information.
We do not ask for, access or track any location-based (precise location) information from your mobile device at any time while downloading or using our Mobile Apps or Services.
Sharing of your information
To Enhance our Services: We may share your information with third parties who provide services on our behalf to help with our business activities such as email service providers, data analyzers and business intelligence providers for the purpose of enhancing our products and services. These companies are authorized to use your personal information only as necessary to provide these services to us.
Third Party Marketing: We may also wish to share your information (including email address) with third-party business partners so that they can market their products or services to you. Before sharing your information for this purpose, however, we will disclose the proposed sharing to you and obtain your consent, or opt-in, to such sharing. If you do not opt-in, we will not share your information for this purpose. If you have a question regarding opt-in, please contact us at [email protected].
Personal Information Access, Retention and Choice
Upon request Healthline will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information. To request this information please contact us at [email protected] or go to the “Edit your Profile” section on your account on our Services or call us at (+1) 415-281-3100.
You may also access, correct, or request deletion of your personal information by contacting us through the above options. We will respond to these requests within a reasonable timeframe.
We may retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes and enforce our agreements.
You may sign-up to receive newsletter or other communications from us. If you would like to discontinue receiving this information, you may update your email preferences by using the “Unsubscribe” link found in emails we send to you or at your member profile on our website or by contacting us at [email protected].
In certain situations, Healthline may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
We may also disclose your personal information as required by law, such as to comply with a subpoena or other legal process, when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
The security of your personal information is important to us. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once it is received. If you have any questions about the security of your personal information, you can contact us at [email protected].
Changes to this Policy
Healthline Media, Inc.
Telephone Number: (+1) 415-281-3100
E-mail address: [email protected]
660 Third Street, 2nd Floor
San Francisco, CA 94107